The Family Connector (person who created the Family) can Delete the Family. However, if Family Members have joined the Family (accepted invitation), an alternative process for Family deletion is required (and is addressed later in this article).

Delete a Family (Having No Family Members) 

  • Click Familyscape on the top of any Kinscape page
  • Click Family Cover Image icon or the Open button for desired Family
  • Click Delete Family on the navigation bar.

Delete a Family (Having One or More Family Members)

If you want to delete a Family that has one or more invited Family Members who have accepted your invitation to the Family, an alternate deletion process is required.  You must first, Delete any/all Family Members who have accepted your invitation and then you can delete the Family.

Step One - Remove Family Members

  • Click Familyscape on top of any Kinscape page
  • Click Family Cover Image icon or the Open button to select a Family and see its Family Members
  • Family page for selected Family appears
  • Click desired Family Member icon to open selected Family Member Page
  • Specific Family Member Page appears
  • Click on Remove From Family button
  • Repeat this process for all Family Members who have accepted invitation

Step Two - Delete Family

  • Click Familyscape on the top of any Kinscape page
  • Click Family Cover Image icon or the Open button for desired Family
  • Click Delete Family on the navigation bar.

Process complete!

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To capture a screen shot simply depress the Ctrl key (bottom left of keyboard) and the Print Screen key (top right of keyboard) at same time to grab a picture of your screen. Go back to the Conversation box in Help and right-click on your mouseand select Paste from the menu (or simply depress Ctrl key and letter V at same time). 

Your screen shot will be pasted into the Conversation box and we will be able to better understand any issue you are experiencing.

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